Survey: Pandemic has changed retail forever

A reported 83% of C-suite executives believe the pandemic will leave a permanently altered retail landscape in its wake, according to a new survey from Cambridge Retail Advisors. The executives who responded said lasting changes will include increased demand for curbside pickup services, more online shopping options, more restaurants using ghost kitchens and more retail stores serving as micro-fulfillment centers. Read the Progressive Grocer story here

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