El Pollo Loco sees surge in delivery, drive-thru orders

El Pollo Loco‘s digital business has grown nearly threefold in five weeks as customers increase off-premises orders while dining rooms are closed due to the pandemic. Drive-thru orders account for about 70% of the chain’s sales, up from 30% before the coronavirus outbreak, and delivery sales have surged, with orders often topping $25. Read the QSR magazine story here

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