Car repair shop services clients with no contact

Arne Eivind Andersen, CEO i Sharebox, in front of the new insurance approved key exchange cabinet installed at a Skoda/Nissan dealer in Norway

“Being in the pandemic outbreak of COVID-19 we saw a unique business opportunity for our newly developed S18-Safe ServiceStation and sat in all sails in order for the insurance approval to go through. We already had a lot of interest prior to the COVID-19 situation, as the S18 cabinets offer great convenience for the consumers. In the beginning, auto repair shops were pre-ordering the S18 because they wanted to provide an extra service for their clients by offering 24/7 drop off and pick up of their cars” said Arne Eivind Andersen, CEO, Sharebox

Until now, the auto repair market in Scandinavia, have not focused on the clients and only offered drop off/pick up in opening hours, forcing clients to take off half a day at work or use their lunch break to collect their cars. Some repair shops did offer other alternatives such as hiding keys in secret locations, but it has always been a bit risky as no other alternative before now has been approved by the insurance companies.

“The COVID-19 situation has dramatically boosted the interest for our new S18-Safe cabinet, especially because it allows employees to fix the cars without ever having physical contact the clients. After the insurance approval came through, we immediately sold out of our first two batches and are now working closely together with out Danish supplier in order to increase the capacity to keep up with the demand”. Arne Eivind Andersen, CEO, Sharebox.

So far Sharebox has mostly been know as the popular key exchange service used in the sharing economy industry where private people rent apartments from each other on different platforms such as Airbnb, etc. To offer this service, Sharebox has a contract with 7-Eleven and other convenience stores for outplacement of cabinets, in which people directly can rent and manage a locker from their phones, allowing them to seamlessly hand over keys to guests without coordinating arrival times, meeting point etc.

“The new S18-Safe Service Station has more features than just exchanging keys. The real value in the cabinet is embedded in the software, where integrations with external systems that are being used in the car industry, such as payment and booking systems, all come together. We constantly focus on optimising the software and adding new integrations to keep our S18-Safe ServiceStation the best in the market.”

The S18-Safe ServiceStation is developed in a collaboration between Sharebox, Mekonomen Group and Innovation Norway and has already been installed at several happy car repair shops, such as Meca, VW, Audi, Toytota, Skoda and Nissan, that immediately started using the new system to handle drop off/pick up of cars. “Now we are looking forward to help even more repair shops in the rest of Scandinavia in the following months. We are actually ready for delivery world-wide”, Arne Eivind Andersen explains.

Sharebox has it’s own front and back-end technology, designet with features that allows for opening/closing lockers, gates, ports and simplifies all aspects within industries focusing on check in/out solutions with or without payments.

The solution digitalises the whole customer experience from dropping off the car keys, servicing the car, payment and all the way to collecting car keys again, after the car is ready. The modern clients demand convenience and a high level of service, and now is the time to revolutionise the car industry by offering clients what they want. By clients preferring repair shops with 24/7 ServiceStation, we soon expect this to be a new standard in the market.

The company digitize the customer journey for anyone who will either hand in or retrieve physical keys with self-service functions through mobile-controlled key cabinets integrated with payment services and customer relationship software. 

The goal is to take a world leading position during 2021 for short-term rentals providers , car rental and car repair workshops/dealers.

Sharebox has 201 shareholders after a successful crowdfunding in 2019. The founders together with seedgrain fund Skagegrak Maturo and Aust-Agder Næringsselskap are the largest investors.


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